Returns & Exchanges at Idáh
We want you to feel confident in every piece you purchase; if your selection isn't the perfect fit, we offer a seamless return process within 30 days of delivery. All returned items must be in their original, unworn condition with tags attached to be eligible for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Securely place the garments in their original packaging, ensuring all Idáh designer tags and hygiene seals remain intact.
- 3.Affix the Label
Download and print your prepaid shipping label from the portal, then attach it clearly to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated courier service and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.