Returns & Exchanges at Idáh

We want you to feel confident in every piece you purchase; if your selection isn't the perfect fit, we offer a seamless return process within 30 days of delivery. All returned items must be in their original, unworn condition with tags attached to be eligible for a full refund.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Package Your Items

    Securely place the garments in their original packaging, ensuring all Idáh designer tags and hygiene seals remain intact.

  • 3.
    Affix the Label

    Download and print your prepaid shipping label from the portal, then attach it clearly to the outside of your return parcel.

  • 4.
    Drop Off and Track

    Hand your package to the designated courier service and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.